Operations Supervisor

 Aspire Food Group

Aspire Food Group

People & HR, Operations
London, ON, Canada
Posted on Friday, December 16, 2022

At ASPIRE we are pioneers in the field of precision insect farming, optimizing the growth and harvesting of an underutilized natural resource in order to meet global demand for sustainable ingredients and materials. Our vision is A WORLD TRANSFORMED BY INSECT TECHNOLOGY.

We are currently seeking a motivated Operations Supervisor who is responsible for planning of the daily and weekly workloads to achieve departmental and facility objectives through the corporate values of integrity, diversity and delivering expected results. This role is charged with the goal to effectively and efficiently manage the development and directions of the operational team to drive the growth of revenue, technical productivity and promote high quality customer satisfaction.

This role is located in London, Ontario and reports to the Senior Operations Supervisor.


This role is required to work the shift structure of a 2-3-2, 4 week days and 4 week nights, 12 hour shift rotation. Work outside of standard schedule may be required, in order to effectively support the location's 24/7 operation.


  • Promote a Health and Safety, Food Safety and GMP Culture by adhering to company standards at all times.

  • Drive a Lean Culture focus that promotes performance by analyzing data to reduce waste, inefficiencies, while improving working conditions.

  • Ensure daily and weekly productivity and department targets are met or exceeded, while maintaining adherence to established methods to measure and maintain customer service excellence standards.

  • Analyse and report to the Senior Operations Supervisor on departmental performance.

  • Directly manage the Operations Team by providing guidance, completing performance reviews, implementing professional development plans, coaching, mentoring and advising employees.

  • Ensure that reporting team members receive up-to-date training and implement cross training opportunities.

  • Maintain appropriate personnel scheduling to meet departmental labour requirements.

  • Assist in the development and maintain SOPs, forms, policies, and procedures.

  • Lead investigations into food safety, quality issues and product standard and specification deviations with a root cause analysis and provide immediate corrective action, tracking and analyzing for future prevention.

  • Other related duties and required or assigned.


  • 2 to 3 years Supervisory experience, preferably in a food manufacturing environment.

  • A well-defined sense of diplomacy, including negotiation, conflict resolution, and people management skills.

  • Effective leadership skills, with a strong focus on operations and business processes.

  • Able to identify key issues; creatively and strategically overcome internal challenges or obstacles.

  • A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.

  • Continuous improvement mindset; willingness to be training in different levels of Lean Manufacturing.

  • Ability to work both independently and as part of a diverse team, in a fast paced environment; collaboration skills, as well as the ability to influence others.

  • Solid time management capabilities with the ability to effectively prioritize and execute deliverables.


  • Aspire has assembled the largest body of research on cricket biology and production in the world.

  • We are pioneering the industry by customizing, synthesizing and integrating cutting-edge technologies, including an Advanced Automation ASRS, IoT-Enabled Data Accumulation, Artificial Intelligence and Selective Breeding and Biological Optimization processes.

  • We offer a competitive compensation package that includes paid time off, medical benefits, Maternity/Parental leave top-up, STD/LTD, RRSP and Stock Option plans.

Aspire welcomes all applicants and is committed to a diverse workforce. If you require accommodation, please advise the Human Resources Department of any required accommodation needs.