Trust Operations Analyst I, Funding
BambooHR LLC
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
Essential Job Duties
Our Trust Operations team is seeking a dedicated and detail-oriented Trust Operations Analyst I, Funding to join our growing team. As a Trust Operations Analyst I, Funding, you will be responsible for the timely and accurate processing of all Payroll Services customer payrolls and funding. This funding would include our customers’ employee direct deposits, payroll taxes, and wage garnishments.
You will:
- Payroll Funding Processing, including but not limited to: Customer Payroll Funding & Bank Monitoring for Funding Transactions, Held & Returned Funding Research & Resolution
- Monitor and manage wires received from customers
- Monitor and manage customer funding challenges
- Process Collections and Refunds to customers
- Ensure Payroll Processing controls are properly executed
- Ensure adherence to department and company SOPs
- Provide internal support to Payroll teams
- Collaborate with team members to create efficiencies and improve processes
- Stay updated on banking rules and processes impacting funding
- Keep Management informed of any issues encountered in a Timely fashion
- Track Metrics and create reports as needed
- Any additional duties assigned by Management
What You Need to Get the Job Done
- 1-3 years of experience in Payroll or a similar industry with high volume, time-sensitive movement of funds on behalf of customers
- Bachelor’s Degree or Related Work Experience
- Experience with ACH, wire, and reverse wire funding methods and associated transaction processes
- Tech-savvy (you’ll need to become familiar with a lot of different software)
- Ability to shift between tasks with ease
- Ability to learn and work in a fast-paced and evolving environment
- Excellent time management skills with a proven ability to meet deadlines.
- Prolonged periods of sitting at a desk and working on a computer.
What Will Make Us REALLY Love You
- You have a desire to be a lifelong learner and to instill a learning mindset in others.
- You love connecting with others and strive to be a team player, even when it's something that is outside the original scope of work
What You'll Love About Us
- A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
- Comprehensive health, life, and disability insurance
- Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
- 401k plans with up to 6% company match
- $2000 Paid-Paid Vacation bonus
- EAP through Headspace
- Check out all our benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
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See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.