About Clir Renewables

Clir Renewables is on a mission to reduce humankind's impact on the planet by accelerating the transition to renewable energy. We achieve this by improving the economics of renewable energy projects and empowering owners to maximize their financial returns. Leveraging more than 300 GW of contextual operational data, combined with powerful AI built, designed, and supported by decades of renewable energy expertise.

Recognized as one of Canada’s fastest-growing companies by The Globe and Mail’s Report on Business, Clir was founded in 2017. Headquartered in Vancouver, with a hub in Glasgow, we are a company with team members located worldwide, spanning the entire energy supply chain. We have helped owners across Europe, Africa, the Americas, and Asia achieve cumulative gains of multi-millions.

Position

We are focused on changing the renewable energy industry, and as a Project Engineer, you will have an opportunity to be part of this mission.

We are seeking a candidate who wants to make a meaningful impact, not just in the industry, but also on the environment. Your ability to ask questions, solve problems, and be an integral part of an open collaborative team will be a catalyst for your success.

You will help the Customer Success team maximize Clir’s platform benefits for our customers and accelerate the expansion in the EMEA region.

Who you are

• Passionate about our core values (communication, sustainability, inclusion, impact, and innovation)
• Collaborative, eager to learn from, and help those around you
• Excited about the opportunity to join a growing team to improve renewable energy management meaningfully
• Motivated to work in an environment where everyone is focused on creating value for our customers
• Comfortable with focusing on multiple competing priorities and approaching hard questions through a lens of curiosity

What you’ll be doing

• Plan, manage, and document customer journeys, value definition, and customer expectations
• Project manage, oversee, and coordinate the execution of planned customer journeys, including delivery and presentation to customers, aligning technical implementation or analysis with customer outcomes
• Educate customers on Clir's products and services to identify opportunities to deliver more value or upsell wider features and services. Regularly partnering with Business Development to identify opportunities for up-sell and expansion
• Be an exceptional communicator to bring together technical topics and customer needs to drive customer outcomes across Clir's internal teams and external customer teams
• Building relationships that are the bedrock of an excellent customer experience that drives advocacy
• Build advanced knowledge of our product and functionality to guide and support customers on leveraging the platform to reach their outcomes, as well as being able to troubleshoot complex technical issues and guide next steps to their resolution.
• Work with Customer Success Management, Business Development, and Product Management to drive customer discovery and internal communications around Clir's products, services, and future roadmap
• Cultivate cross-functional knowledge sharing to drive shared success across the business

What you’ll need

• Proven experience managing customer accounts, defining value, and aligning expectations in a customer-facing role
• Strong technical background in renewable energy, particularly wind or solar energy projects or asset management
• Excellent communication skills to effectively educate customers on technical concepts and Clir's products and build lasting relationships that drive excellent customer experience
• Proven ability to manage multiple projects, ensuring timely delivery and customer satisfaction
• Experience collaborating with cross-functional teams, such as Business Development and Product Management

Bonus

• Experience with AI or machine learning applications in renewable energy
• Track record of identifying and executing up-sell or expansion opportunities
• Multilingual abilities
• Familiarity with SaaS tools and platforms used in energy asset management

What’s in it for you

• Opportunity to work in an inclusive and diverse workplace
• Be part of a team who are focused on reducing our impact on the environment
• A chance to grow your skills and career alongside a supportive team
• Group benefits

At Clir Renewables, diversity and inclusion are not just words; they are part of our core values. These are words we take to heart, and we drive to better understand our biases, recognizing that we have more work to do to create a workforce that truly represents those who our product serves. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Clir works diligently to ensure the safety of all clients and employees by thoroughly verifying the identities and backgrounds of prospective employees. Successful candidates may be subject to a background check conducted by Clir.