About Clir:

Clir Renewables is on a mission to reduce humankind’s impact on the planet by accelerating the transition to renewable energy. Our AI improves the economics of wind, solar, and energy storage projects and empowers asset owners, investors, and operators to maximize financial returns and reduce risk.

Clir’s renewable energy intelligence platform combines advanced artificial intelligence built with deep industry expertise and 300 GWs of operational wind, solar, and battery energy storage assets worldwide. By transforming complex operational data into actionable insight, Clir AI helps customers benchmark performance, assess risk, optimize assets, and make better commercial and technical decisions across their portfolios.

Founded in 2017, Clir has been named one of Canada’s fastest-growing companies by the Globe and Mail’s Report on Business. Headquartered in Vancouver, with hubs in Glasgow and Calgary, Clir supports customers across Europe, Africa, the Americas, and Asia, enabling multi-million-dollar gains through improved asset performance.

We are guided by our core values of Communication, Sustainability, Inclusion, Impact, and Innovation, and we are passionate, curious, and determined to deliver real climate impact.

About the role:

We are focused on changing the renewable energy industry and, as an IT & Data Support team member, you will have an opportunity to be part of this mission. You’ll be joining a collaborative team that supports the technical and data foundations of the company, enabling employees to work efficiently and securely. In this role, you’ll help maintain and improve the systems, cloud services, and tools that staff rely on every day.

Within the organization, you’ll support stakeholders across the company by ensuring reliable access to devices, accounts, and cloud services, while helping to troubleshoot issues, support data-related requests, and maintain secure systems and network connections. Your work will play a key role in keeping our operations running smoothly, securely, and effectively.

We are looking for a candidate who wants to do work that has an impact, not just in the industry but also on the environment. Your ability to ask questions, solve problems, and be an integral part of an open and collaborative team will be a catalyst for your success.

Who you are:

• Passionate about our core values (communication, sustainability, inclusion, impact, and innovation)
• Excited about the opportunity to support a growing organization by maintaining reliable, secure, and efficient IT systems
• Eager to learn new technologies and continuously develop technical skills
• Team-focused and collaborative, with a strong customer-service mindset
• Curious and proactive in troubleshooting technical issues and improving systems
• Passionate about clear and effective technical documentation and communication
• Excited about supporting a rapidly expanding software development organization by enabling secure access to tools, systems, and infrastructure
• Interested in learning about wind energy and the broader renewable energy industry

What you’ll be doing:

• Provide internal technical support to employees across multiple time zones, troubleshooting hardware, software, access, and basic data-related issues
• Own and maintain cloud services used by Clir employees, including user management, access control, system health, enforcement of security best practices, and support ad hoc cybersecurity work (e.g., SOC 2 evidence collection, incident triage, and investigations)
• Provision and de-provision user accounts, devices, and system access, including coordinating device logistics (shipping, pickups, and repairs)
• Maintain and improve technical documentation, including processes, systems, support procedures, and data handling standards
• Support ad hoc data and dataset-related work, including data access requests, basic validation and quality checks, report support, and collaboration with other teams on Clir platform datasets

What you’ll need:

• Excellent communication skills, with the ability to explain technical concepts to non-technical users
• Strong problem-solving and critical thinking skills
• Basic understanding of IT systems, networks, and troubleshooting concepts

Bonus:

• Familiarity with cloud platforms such as Microsoft 365, Azure, or Google Workspace
• Experience with identity and access management tools (e.g., Active Directory, Azure AD, Okta)
• Experience with networking concepts and tools (VPN, DNS, DHCP, firewalls)
• Familiarity with endpoint management and device provisioning (e.g., Intune, Jamf)
• Familiarity with scripting or automation (e.g., PowerShell, Bash)
• Background in Information Technology, Computer Science, or related technical experience

What’s in it for you:

• Opportunity to work in an inclusive and diverse workplace
• Be part of a team committed to reducing environmental impact and advancing renewable energy
• Support for your professional growth and development
• Flexible work schedule to help you maintain work-life balance

At Clir Renewables, diversity and inclusion are fundamental to who we are. We are committed to building a team that reflects the communities and customers we serve, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Successful candidates may be subject to a background check conducted by Clir and will need to demonstrate the legal right to work in Canada, the UK, or any area in which they wish to conduct work by showing proof of a valid work permit, visa, residency, or citizenship.