Your role as a Trauma Intervention Coordinator

Dialogue is looking for a Trauma Intervention Coordinator on our Optima team to take part in our mission to help people improve their well-being. Working closely with Mylène Ouellette, Team Lead, your role will be to provide post-trauma support and coordinate a rapid and effective response to an event affecting an organization's employees. Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat!

What you’ll be doing:

• Assess and analyze the needs of organizations calling on the trauma service
• Coordinate post-trauma interventions in organizations that are clients of Optima and Dialogue
• Offer interventions to affected employees according to their needs and the situations encountered (e.g., work accident, death of an employee, layoff, etc.)
• Work closely with managers and human resources to advise and support the organization in returning to normal after the event
• Be a good listener and use your experience in helping others to defuse the psychological crisis at the individual or group level, avoid post-traumatic stress situations and provide psychological support to those affected
• Take initiatives to improve the service and play an active role in recruiting external providers

We’d love to hear from you if you have:

• A university degree in a field related to counselling (Psychology, Social Work, Criminology, etc.)
• A valid professional license in Quebec
• Very good knowledge of psychological care in a trauma context and experience in crisis and emergency management
• Availability on weekdays with at least one evening shift (until 9 p.m.) and the possibility of working weekends
• The ability to work in both French and English
• Experience in management coaching (an asset)

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

• A comprehensive benefits plan for our part-time (21+ hrs) and full-time employees
• Unlimited access to a variety of Dialogue's programs for you and your immediate family
• 2 weeks of vacation, 10 sick days, 3 wellness days, and 1 paid volunteer day for our full-time employees
• A flexible schedule and a hybrid work approach
• A team of bright, hard-working, and caring people to foster your growth!

About Dialogue

Dialogue is the #1 virtual care provider in Canada. We’ve helped more than 48,000 organizations up their wellness game through our Integrated Health Platform™, which offers a wide range of services, including primary care, mental health, employee assistance program (EAP), and wellness. Discover the true definition of humanized healthcare™ with our team to guide you at every step of the way.