Your role as a Senior Software Developer

Dialogue’s Mobile and Web application is used by millions of Canadians. The team responsible for its development is looking for a Senior Software Developer to join and help evolve the main point of entry for the services that power Dialogue’s software products.

About the Development team

Dialogue’s Integrated Health Platform™️ supports the health and wellness of millions of people across 49,000+ organizations. We operate a reliable, highly available, multi-tenant software architecture that powers several white-label mobile applications for our members, as well as desktop software used by our operations team to deliver care.

What you’ll be doing:

• Writing and supporting a leading-edge backend components and unified codebase React web application
• Understand the experience of end-user problems defined by the product manager.
• Working in a traditional scrum team that delivers solutions and user journeys incrementally, including coaching more junior software developers.
• Draft and review technical design documents and architecture.
• Define plans to manage and reduce technical debt and contribute to its implementation.

We'd love to hear from you if you have:

• Have 5+ years of relevant professional experience, ideally in healthcare (A B.S., M.S., or Ph.D. in computer science or a related technical field is a plus).
• Have project leadership, including:
  • Ability to understand how technical work aligns with business goals
  • Proposing architecture and system designs
  • Ability to evaluate and recommend solutions and trade-offs
• Have technical proficiency:
  • Proficient in Python (fastapi is a plus)
  • Strong experience in DB design and queries, Postgres is a plus
  • Cloud provider experience (AWS services is a plus)
  • Knowledge of testing strategies
  • Strong debugging skills
  • CI/CD experience (such as Docker, Kubs, CircleCI)
• Love team work:
  • Knowledge transfer abilities (documentation, training, mentoring)
  • Ability to articulate complex technical concepts.
  • A burning desire to make an impact while having fun solving complex challenges with your teammates!

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

What it's like to be part of Dialogue Software development team

Empowered teams. Our teams own objectives, not projects. This means that your team is empowered to creatively engineer solutions rather than just implement someone else’s ideas. Dialogue developers regularly meet with stakeholders to learn about their needs, collect feedback, and collaboratively iterate on the product.

Fast development cycles. We’ve built mature continuous integration pipelines and automated testing to drive quick cycles, readable code reviews, and low defect rates. Simple web and backend changes can be verified and safely shipped to production in minutes, while our mobile apps and care platform maintain a working pre-prod branch and a tight release schedule.

DevOps mindset. Our applications are deployed to an auto-scaling Kubernetes cluster on AWS defined with infra-as-code. We are constantly working to secure, standardize, and improve our infrastructure, tooling, and tech stack. At Dialogue, the “right” way is often the same as the “easy” way.

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.