About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Talent Technology & Analytics Specialist

Team : Talent & Culture

Location : Montreal, QC (Hybrid)

Type : Full-time

As our Talent Technology & Analytics Specialist, you will act as a primary internal consultant to Dialogue's leadership. You will leverage analytics and automation to drive efficiency, enable data-driven talent decisions, and provide project leadership for our entire T&C technology ecosystem.

What you'll be doing

A. Talent Reporting & Analytics for Business Decisions

• Company Reporting & Forecasting: Develop and maintain a suite of People Analytics Dashboards (e.g., turnover forecasting, recruitment velocity) using data from Rippling.
• Data Storytelling & Influence: Act as a "translator" between raw data and executive action, turning complex data sets into clear, visual narratives.
• Continuous Business Improvement: Proactively analyze people data to identify bottlenecks, high-risk areas, and inefficiencies in Talent & Culture processes. Present findings as actionable recommendations for process redesign and business decisions. Work in close collaboration with all of the T&C team as well as business functions across Dialogue.

B. Rippling Workflows & Automation

• Automation: Serve as the internal reference on Rippling workflows & automation. Proactively identify and implement automation opportunities to continuously improve Dialogue's efficiency, and significantly reduce manual work across all departments.
• Cross-Functional Solution Design: Act as an internal consultant for teams like Finance and IT. You will audit current processes and re-engineer them within Rippling.
• Platform Optimization & Governance: Manage core Rippling configuration, data quality, and permission profiles, ensuring the platform is optimized to support automated, and efficient processes.

C. T&C Tech Stack Project Leadership & Documentation

• Tech Stack: In partnership with the Director of Talent & Culture (who holds strategic ownership), you are the primary lead responsible for making things happen within our tech ecosystem. You translate the strategic vision into operational reality for all current, new, and future systems.
• Seamless Tech Integration: Drive the implementation of new SaaS tools, owning the technical setup, API integrations with Rippling, and data migration.

We'd love to hear from you if you have

• Consulting Mindset: You approach challenges with a business perspective. You know how to ask the right questions to understand stakeholder needs, and influence decision-making through data.
• AI & Innovation Enthusiast: You are passionate about the future of work and actively seek ways to leverage Artificial Intelligence to optimize workflows, automate repetitive work, and stay ahead of the HR innovation curve.
• Technical & Analytical Expertise: You have a mastery of Google Sheets/Excel (complex formulas, pivot tables) and a strong understanding of data visualization concepts.
• HR Tech Agility: You are a fast learner of cloud-based HR technology. Direct experience with Rippling is a major asset, but the ability to quickly master new SaaS tools is essential.
• Project Management & Rigor: You can drive projects from start to finish, from technical configuration to writing clear, and precise documentation.
• Bilingualism: You have excellent communication skills in both French and English, both spoken and written.

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up