Senior Product Manager, Platform



Canada · Remote
Posted on Wednesday, September 28, 2022

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

Who you'll be joining:

We’re looking for a Senior Product Manager (Technical) to join our team to own our Infrastructure Platform Strategy. Working with the team, you will be at the intersection of our devices and their critical software services. The Platform team is breaking down internal silos to provide core device services that enable faster product development across the entire ecobee ecosystem. Platform is laying the foundation for a truly portable and modular device platform developer experience, and you get to drive the charter.

You will work collaboratively with engineers, Hardware PMs, data scientists, and platform leadership to plan, execute, and track our Platform strategy.

How you’ll make an impact:

  • As a Senior Product Manager at ecobee, you will be the go-to person for all things Platform - you will drive product initiatives from inception to delivery
  • Build & maintain a roadmap and work closely with the engineering team to plan the launch of the services incrementally and responsibly
  • Understand and prioritize the current and future needs of our devices in the scope of the critical services needed to run them (device control, fleet management, device registration, historical device data)
  • Establish clear performance metrics for the services and ensure there are mechanisms built to measure, monitor and react
  • Determine the best ways to measure engineering efficiency and satisfaction to highlight the quantifiable impact of your team’s work
  • Track teams’ progress on set goals and milestones and provide regular updates to the management team on program status
  • Communicate with development teams in technical details, understand the implications of certain choices, and make trade-offs in complexity, depth, and timelines

What you’ll bring to the table:

  • You have previous experience in a senior level Product role on enterprise platforms, software-as-a-service product portfolios and technology transformation projects
  • Deep technical understanding and the ability to manage products across a full lifecycle from inception to end-of-life/deprecation
  • Experience facilitating technical discussions, including prioritization and ability to ask questions to understand how technical decisions impact the product and users
  • Experience providing feedback and inputs in technical and architectural design & solutions
  • The ability to distill technical concepts to business users and vice versa
  • An entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done
  • You have a Bachelor’s or advanced degree in engineering or commensurate technical experience
  • You love data and use it extensively for decision making, driving influence and measuring success
  • You thrive in a fast-paced, ambiguous, and high stakes environment
  • Just so you know: The hired candidate will be required to complete a background check

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:

  • A 30-minute phone/video call with a member in Talent Acquisition
  • A first-round virtual interview with senior Product leader.
  • A second-round loop with cross-functional group of ecopeeps – expect technical, behavioral and situational questions.
  • If your second-round interview goes well, you can expect a take home case study, which you get a week to work on – you'll then come in virtually to present your solution to the team.

With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Corus Quay. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let's make it work.

Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.

We’re committed to inclusion and accommodation.

ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.

We’re up to incredible things. Come and be part of them.

Discover our products and services and learn more about who we are.

Ready to join ecobee? View current openings.

Please note, ecobee does not accept unsolicited resumes.