Company Overview

EcoSpex is a Canadian B2B SaaS platform transforming how sustainable construction materials are verified and specified. Our platform automates compliance by reducing 60+ pages of documentation into just five standardized, ISO 9001-verified outputs aligned with LEED, WELL, Toronto Green Standard, CaGBC Zero Carbon Standard, and more.

We are scaling quickly with strong industry traction and funding support. To keep pace, we need an Operations Manager who can take ownership of the day-to-day tactical execution that drives EcoSpex forward.

Key Requirements for Eligibility

_DO NOT APPLY UNLESS YOU MEET THE FOLLOWING CRITERIA_

● Between 15 and 31 years of age (inclusive)

● A post-secondary graduate (applicable for internships greater than 6 months in duration)

● A Canadian citizen, permanent resident, or person who has been granted refugee status in Canada (no work permits or student visas)

● Legally entitled to work according to the relevant provincial legislation and regulations

● Not receiving Employment Insurance (EI) benefits or you will cease to claim EI benefits prior to the project start date

Term: Contract (09/2025 - 03/2026)

While this is a temporary role, there is potential for an extension upon completion.

Role Overview

The Operations Manager will work closely with the Founder/CEO to ensure smooth daily operations across sales support, project delivery, and internal processes. This role is about getting things done coordinating tasks, keeping workflows on track, and supporting customer and sales teams so EcoSpex can scale efficiently.

You will be the backbone of tactical execution, strong analytical and organizational skills, turning strategy into action and freeing up leadership to focus on growth and external relationship.

Key Responsibilities

● Research and Development

○ Support the CEO on project management and delivery of tasks

○ Manage CRM updates, pipeline tracking, and sales documentation.

○ Coordinate outreach campaigns, webinar follow-ups, and lead tracking.

● Financial & Resource Management

○ Support on budgeting, cash flow, and vendor contracts.

○ Organize and deliver client contracts reporting requirements

● Sales Support & CRM Management

○ Manage CRM updates, pipeline tracking, and sales documentation.

○ Coordinate outreach campaigns, webinar follow-ups, and lead tracking.

○ Prepare sales materials, presentations, and follow-up summaries.

○ Update the website to support communication and other

● Customer & Partner Support

○ Act as first line of support for manufacturers, Architects, Engineers, Contractors Developers, professionals, and partners.

○ Schedule and coordinate onboarding sessions, demos, and support requests.

○ Ensure all customer interactions are logged and followed through to resolution.

● Operations & Administration

○ Maintain internal SOPs, templates, and reporting systems.

○ Track project milestones and deadlines across grants, pilots, and partnerships.

○ Support compliance with reporting requirements (ISO 9001, grant deliverables, etc.).

○ As-needed tasks crucial to the operations of EcoSpex

● Team Coordination

○ Foster a culture of accountability, collaboration, and continuous improvement

○ Manage scheduling, meeting prep, follow up requirements and cross-team communication.

○ Document action items and ensure follow-through across internal and external meetings.

● Process & Efficiency

○ Identify workflow bottlenecks and recommend improvements.

○ Maintain dashboards for sales, partnerships, and project progress.

Qualifications

● 3+ years in operations, sales support, or project coordination (preferably SaaS or startup environment).

● Strong organizational skills with the ability to juggle multiple priorities.

● Comfortable with CRM tools.

● Clear and professional communication skills.

● Detail-oriented with a bias toward action and accountability.

● Interest in sustainability, ESG, or green building is an asset.

What You’ll Gain

● Opportunity to shape the day-to-day execution of a fast-growing SaaS company.

● Exposure to sustainability, SaaS sales, and compliance automation in construction tech.

● Flexible, remote role with room to grow as EcoSpex scales.

Compensation

This is a paid role, with a competitive salary commensurate with experience.

Contact

Julie Scarcella Founder, EcoSpex Inc. julie@ecospex.com