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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

"You're a leader, not a follower. Likewise. For over 40 years, we've been empowering Canadians to invest for themselves. Millions of clients have joined TD Direct Investing and have made us Canada's largest online broker. TD Direct Investing's High Value Client Relationship Team offers a range of services through our National Sales Team to deliver an exceptional customer experience to our most affluent and active traders.

Job Description:

As a High Value Client Relationship Manager, you will be responsible for deepening client relationships within a defined territory. The goal of the position is to increase the market share of TD DI within the territory by utilizing our value proposition to promote our platform and services to existing clients while onboarding new clients. This is a great position which provides excellent opportunities for growth within TD Direct Investing and the larger TD organization. Individuals will further develop relationship management skills, and they will use their knowledge of the market daily while discussing issues of interest to some of our more sophisticated clientele.

• Build client relationships with prospective and existing accounts, in person, at client functions, as well as over the telephone, in an effort to build relationships through proactive contacts and regular follow-ups.
• Periodically attend events with our High Value clients.
• Be a solution provider to clients by asking great questions to uncover a need and then present a compelling service solution
• Communicate and promote the role of TD Direct Investing in referring potential new business to our TDCT Retail, Private Wealth Management and TD Security Partners.
• Maintain contact management records for each client to assist in strengthening client relationship and reducing client attrition
• Enhance the depth of relationships within the territory by maintaining regular contact with key stake holders within the territory assigned.
• Share client feedback and suggestions on improving Direct Investing products and services with the goal of ensuring we continue to strive for a legendary client experience

Job Requirements:

• Genuine interest/curiosity about markets and finance, driven to continually self-learn.
• Prior experience in industry an asset.
• Ability to work effectively within a close team environment, excellent attitude and receptivity to coaching.
• Entrepreneurial and relationship building
• Strong communication skills (verbal/written)
• Exceptional commitment to the customer experience
• Strong leadership and negotiating skills

• Occasional travel is required"
• Financial designations (CSC, IFC, CPH, DFOL) and/ or academic background in finance, economics, etc. (undergraduate degree or graduate). Support for required courses will be provided

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):