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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

This Manager will partner with Segment 2A Operational Risk Management (ORM) teams, Enterprise Risk Management (ERM), and the First Line of Defense to provide independent oversight and effective challenge of operational risk management activities. The role supports the execution of enterprise ORM programs, frameworks, and standards, and promotes leading risk management practices and tools to address an evolving operational risk environment.

The Manager role provides a broad and diverse range of risk management expertise to TD Insurance business segments and corporate functions. This role requires a strong understanding of business processes and control environment, as well as the ability to assess and challenge risk management practices.

As risk managers, we identify, assess, measure, monitor and report on operational risks through all aspects of the ERM and ORM programs and processes. Roles in this job family may also test, monitor and assess operational risk matters across TD’s footprint and escalate and communicate material issues to internal stakeholders and support communications with senior management and risk committees.

This role may engage and influence senior stakeholders through clear communication and compelling data narratives and present regular updates on risk profile, key indicators, breaches, material changes and emerging risk themes.

Reporting to the 2A ORM Segment this role will have the following accountabilities:

• Provide independent review and effective challenge of First Line execution of operational risk management activities in alignment with the Operational Risk Framework and Standards
• Assess the adequacy, design, and operating effectiveness of controls, including challenge of assumptions, judgments, and supporting evidence
• Identify systemic risk themes, control gaps, and emerging risks, and ensure appropriate escalation through governance forums
• Execute Second Line oversight and challenge across core ORM programs
• Monitor risk appetite measures and key indicators relevant to the segment
• Escalate breaches, material changes, and emerging risk issues to senior management and relevant committees in a timely manner
• Support preparation and review of operational risk profiles, dashboards, and management reporting
• Maintain strong knowledge of TD policies, standards, and frameworks related to operational and enterprise risk
• Support identification and assessment of policy or standards exceptions, including documentation through formal risk acceptance where required
• Engage and influence stakeholders through clear, professional communication and collaborative challenge
• Support responses to audit, regulatory, and senior management requests related to operational risk matters

Job Requirements

• Bachelor's degree from a recognized university or equivalent experience.
• At least 10+ years of relevant experience within the Financial Services industry 1st / 2nd line Control Function, Internal Audit field.
• Experience in 2nd line ORM will be an asset
• Ability to operate effectively in ambiguous and fast‑paced environments
• Strong analytical skills, including risk analysis and data‑driven insights
• Superior influencing, collaboration, and communication skills
• High standards of integrity, professionalism, and teamwork

Education & Accreditation

• This role requires successful completion of all three levels of TD Operational Risk Management certification. Certification is not a requirement to apply for this role. The successful candidate will have 12 months from the start date in the role of completing the required certifications. The required courses are available internally through TD Operational Risk Management.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):