Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Job Responsibilities:

Office & General Administration

• Oversee daily office administration to ensure efficient and smooth operations.
• Coordinate domestic and international travel arrangements in accordance with Bank policies.
• Schedule and coordinate meetings, client visits, and presentations with internal and external stakeholders.
• Handle confidential administrative tasks with accuracy, discretion, and timely follow-up.
• Process expense claims and reconciliations in line with internal policies.
• Review invoices for office services and supplies, manage costs, and authorize payments where applicable.
• Manage third-party vendor contracts, including real estate–related agreements, in compliance with corporate governance standards.
• Provide administrative support for internal projects and initiatives across business lines.
• Maintain effective communication and strong working relationships across teams.

Business Administration Support – Global Transaction Banking (GTB)

• Support communications with Japanese Financial Institutions, Pension Funds, Non-Bank FIs, and related clients on payment-related enquiries (primarily CAD and USD accounts).
• Assist with daily client communications on remittance and payment-related matters involving Japanese clients.
• Prepare, manage, and distribute Account Analysis Statements (AAS) and Interest Statements to Japanese clients.
• Conduct monthly internal updates and reviews of AAS statements.
• Provide Japanese-language support for assigned client communications.
• Coordinate between the TD Singapore office and onshore clients in Japan to facilitate resolution of operational or administrative matters.
• Support onshore administrative activities in Tokyo, including:
  • Maintaining and updating client contact information.
  • Following up on KYC-related documentation and requests.
  • Communicating TD-related updates to Japanese clients.
  • Managing internal call report uploads and records.

Job Requirements:

• Experienced in office administration, business support, or a similar role.
• Ability to communicate effectively in both Japanese and English with both local and regional colleagues
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently in a fast-paced, deadline-driven environment.
• Highly organized, detail-oriented, and reliable.
• Experience supporting an international or multinational organization is strongly preferred.
• No prior banking or financial services experience required.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.