Principal Technical Program Manager, Shopping
About the team
Our mission is to empower people to unlock life’s next chapter by creating a seamless and delightful home shopping experience. The Customer Engineering and Services team builds the dream, shop, and connect experiences across all Zillow Group sites and apps. We partner with teams throughout the company to deliver innovative, best-in-class real estate solutions that fundamentally change how people move. Our team values being smart, humble, hardworking, diverse, innovative, and collaborative.About the role
In this role, you will get to drive large-scale, cross-functional initiatives that shape the future of Zillow’s search and communications experiences. You will collaborate with leadership and teams to define strategies, facilitate planning, and oversee the execution of key projects that impact millions of users. Your work will be pivotal in delivering seamless online experiences and advancing Zillow’s mission to transform the real estate industry.
As a Principal Technical Program Manager, You Will Get To:
Lead and execute strategic, cross-functional technical programs from conception to delivery.
Collaborate with senior leadership and cross-disciplinary teams to define and deliver impactful products and services.
Translate product requirements into technical specifications, acting as a bridge between product, engineering, and design.
Identify and mitigate risks, and recommend system architecture and design approaches.
Drive process improvements and foster collaboration across teams for greater efficiency and alignment.
Develop and communicate strategic technical visions, driving innovation and supporting company goals.
Define and track key performance indicators (KPIs) to measure program success and business impact.
Communicate effectively with executive stakeholders to facilitate decision-making and resolve complex challenges.
Who you are
8+ years of technical program management experience, including leading large-scale, cross-functional projects.
4+ years of hands-on experience building software solutions with current industry-standard technologies.
Strong technical skills with the ability to translate requirements into actionable plans.
Proven ability to identify risks, recommend solutions, and drive consensus among diverse teams.
Excellent communication, leadership, and stakeholder management skills.
Experience working closely with Product Managers and Software Development Managers.
Ability to manage multiple priorities in a fast-paced environment and deliver results on time.
Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.