Join us on the journey to help build the world using applied robotics and AI!

Novarc Technologies is a full-stack robotics company helping to build the world using applied robotics and AI. Recognized as one of the fastest-growing companies in the Americas by the Financial Times for two consecutive years, we are at the epicenter of innovation and global expansion. Join our dynamic team as we extend our reach across four continents, blending pioneering welding technology with a profound global impact. It's a captivating time to be part of our journey – here, you'll do more than just work; you'll be an integral part of a movement shaping the tech-driven future.

Novarc Technologies is looking for a Director of IT and IS to join our growing team and support the production of our cobots.

Summary: The Director of Information Technology and Information Systems (IT & IS) will be responsible for overseeing the IT and IS functions within the organization, ensuring that technology operations align with business goals and objectives.

The ideal candidate will have 10 -15 years of progressive IT/IS experience, with at least 5 years managing teams of 5 or more people, expertise in IT/IS project management, and international security compliance. This role requires a strategic thinker with a hands-on approach who can lead a dynamic team in a rapidly growing business environment. The Director of IT & IS will play a crucial role in supporting IT/IS infrastructure, network management, data management, IT security, and compliance across multiple countries and legal frameworks.

Duties and Responsibilities:

1. Strategic Planning & Leadership:

• Develop and implement the IT & IS strategy in alignment with the company's overall business objectives.

• Lead and mentor the IT team, fostering a culture of continuous improvement and professional growth.

• Collaborate with senior leadership to drive technology initiatives that support business expansion and operational efficiency.

2. IT & IS Infrastructure & Operations:

• Oversee the management of IT infrastructure, including network, servers, desktops, and other critical systems.

• Ensure the availability, reliability, and security of IT and IS systems across multiple countries.

• Support IoT technologies deployed on customer premises, leveraging both Windows and Linux environments.

3. Budgeting & Financial Management:

• Develop and manage the IT budget, ensuring cost-effective use of resources.

• Forecast and plan for future IT investments, balancing innovation with cost control.

• Responsible for Vendor selection, tracking and management.

• Create business cases for new or upgraded technologies to support the business.

4. Security & Compliance:

• Ensure compliance with relevant regulatory frameworks as could be required, including ISO27001, SOC2, NIST-CSF, NIS2, GDPR, or COBIT.

• Develop advanced cybersecurity strategies to combat emerging threats, implementing robust defences and proactive measures.

• Ensure all IT practices adhere to international privacy laws and ethical standards.

• Develop and enforce IT security policies and procedures to protect the organisation's data and systems.

• Lead Business recovery & continuity planning, Incident response development and testing.

• Works with customer and supplier partners to ensure cyber security of the entire supply chain.

5. Data Management & Integration:

• Oversee the management and integration of data across the organization, ensuring accuracy, accessibility, and security.

• Champion the use of advanced data analytics and visualization tools to foster data-driven decision making.

• Promote and support the integration of AI and data integration strategies to enhance business intelligence.

6. Support & Service Management:

• With the IT Manager, lead the IT support function, providing high-quality desktop support and customer service.

• Implement best practices in IT service management to optimize efficiency and user satisfaction using ITSM or equivalent best practices.

• Oversee the implementation of tools and practices that support effective remote work and digital collaboration across diverse and distributed global teams.

7. Team Development:

• Recruit, develop, and retain top IT talent.

• Create training and development programs to enhance the skills and capabilities of the IT team.

• Model Novarc’s values and corresponding behaviors; embed throughout the IT team

8. Cross-Functional Collaboration:

• Work closely with the executive team to ensure IT initiatives support business needs and own the IT/IS roadmap to support the departments accordingly.

• Collaborate with other departments to drive digital transformation and technology adoption.

Minimum Qualifications and Experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.

• Over 15 years of experience in IT, with at least 5 years in a leadership role managing teams of 5 or more.

• Extensive experience with IT infrastructure, network management, and cybersecurity.

• Proven experience in one or more of ISO27001, SOC2, NIST-CSF, NIS2, GDPR, COBIT, and other relevant compliance frameworks.

• Proven experience in a rapidly growing business environment, preferably with hardware and software products.

• Experience managing IoT technologies on customer premises, with a strong understanding of both Windows and Linux environments.

• Knowledge of AI, data integration, CAD system databases, DevOps, SecDevOps, and data visualization tools.

• Strong strategic thinking, problem-solving, and communication skills.

• Ability to work effectively across multiple countries and legal frameworks.

Nice to have:

• Experience in a global or multinational organization.

• Strong understanding of cloud technologies and digital transformation initiatives.

• Familiarity with emerging technologies and trends in the IT industry.

• Ability to multitask and prioritize according to changing company needs.

• 5+ years of Microsoft Active Directory

• 5+ years of Sophos EDR/MDR & Firewall

• 5+ years of Linux

• Experience with ETL and integration tools

• Experience with CAD and PDM applications such as Solidworks PDM

• Experience with Cloud based tools such as Google Workplace or Office 365, Wrike, MIro and other related tools.

Other:

• Travel may be required

About Novarc Technologies:

Novarc Technologies is a full-stack robotics company specializing in the design and manufacturing of cobots and AI-based machine vision solutions for autonomous welding. Novarc’s Spool Welding Robot (SWR) is the world’s first of its kind in pipe welding applications. As a proven pioneer in the field, Novarc’s team is dedicated to solving challenging welding automation problems that improve customers’ bottom line.

Why Novarc:

• Growing Opportunities - We are in the process of maturing into a fast-growing medium-sized business.

• Great place to be - We have created a fun, adventurous, and open-minded environment where our teams are encouraged to bond and expose a little weirdness.

• Best People - Our team is made up of talented, intelligent, and hardworking people.

• Lots of Opportunities - We are constantly looking for stand-out talent internally to move into leadership positions.

We are excited to invite you to join our growing team for this amazing journey!

"Novarc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, national or ethnic origin, color, political belief, marital or family status, religion, special abilities, age, sex or sexual orientation, or a criminal conviction or charge that is unrelated to employment of to the intended employment of that person. This applies to all our practices of recruitment, selection, promotion, training and development, health and safety, and compensation."