Perpetua provides growth optimization and reporting technology for the world’s smartest eCommerce businesses. Through the platform, brands and sellers create goals based on strategy and rely on Perpetua’s best-in-class, always-on optimization to execute tactically. Perpetua’s intelligent reporting tools will also surface the most important metrics you need in order to easily quantify and examine the investment of your advertising dollars into your business. Integrations with Amazon, Instacart, Walmart and more ensure brands achieve full-funnel engagement and maximum visibility.

We are currently hiring an Operations and Customer Experience Associate in our Tokyo office to support our Amazon DSP services team and its growing customer base by ensuring our customers’ campaigns are set up for success and that they love Perpetua.

While we are a product company, we have created an in house managed service to support our customer base on the Amazon DSP. This is one of the fastest growing teams in our company and as a member of this team you will very quickly be a formative member of what's quickly becoming the world's largest DSP managed service.

Perpetuaは、世界で最もスマートなeコマースビジネスを成長させる最適化機能とレポートティングのプラットフォームを提供しています。このプラットフォームを通じてブランドや小売は戦略に基づいて目標を設定し、我々の保有するクラス最高の最適化機能によって24時間365日戦略を実行することができます。また、Perpetuaのインテリジェントなレポートツールは、費用対効果を簡単に数値化して検証する上での重要な指標を表示します。Amazonや他のリテールメディアなどを一元管理することにより、ブランドはフルファネル・エンゲージメントと最大限の可視性を達成することができます。

現在、Amazon DSPのビジネスがスケールしています。運用者として顧客をサポートし、お客様のキャンペーンが成功するように運用するオペレーション / カスタマーエクスペリエンスを募集しています。

当社はツールプロバイダーですが、Amazon DSPのサービスを展開・サポートするために、自社でマネージドサービスを構築しています。世界最大級のAmazon DSPマネージドサービス提供メンバーになりませんか。

🌎 Perpetua is operating in an incredible market with nearly unlimited growth potential. Our team in Toronto has grown to over 250 in the last two years. We have global offices in London, Berlin, São Paulo, Tokyo and Shanghai.

💜 Full benefits and health insurance coverage from day one

🧠 Learning and Development policy

🌴 Flexible vacation policy

🏢 A very well-located office in the heart of Tokyo

👋 Here at Perpetua one of our values is “have presence”, we encourage team members to work in person 1-2 times per week

🥤 Unlimited beverages in the office

🌿 Learn more about us here: Life at Perpetua

Every role starts the same, an introductory call with someone from Perpetua. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

At Perpetua, we are dedicated to pursuing and hiring a diverse workforce with varied experiences, perspectives and opinions. We believe diversity helps our team perform better and enables us to build an outstanding product for our customers. We are an equal opportunity employer and are committed to working with applicants requesting accommodation at any stage of the hiring process.

Please note, Perpetua does not accept unsolicited resumes.