What we're looking for

As a Product Designer at Phoenix, you’ll play a key role in shaping the future of the Phoenix platform. You’ll help create user-focused experiences, and establish a vision that serves patients, healthcare providers, and other stakeholders. Our goal is to build intuitive, functional, and delightful digital experiences.

You will collaborate closely with Product, Engineering, and other teams to design and deliver world-class interactive experiences. As a Product Designer at Phoenix, you’ll take the lead on product design and influence design processes across the company.

Responsibilities

• Advocate for users in shaping our product and design strategies, informed by data and user insights.

• Identify future opportunities and collaborate with Product and Engineering teams.

• Own design projects from concept to implementation.

• Partner with Product to define and refine features and functionality.

• Prioritize features and initiatives based on effort and ROI.

• Work closely with engineers to ensure design quality.

• Provide strong design recommendations and collaborate effectively across teams.

• Foster a feedback culture, giving and receiving constructive feedback.

• Help build foundational design processes.

Qualifications

• 3+ years of product design experience.

• Strong attention to detail and polished design aesthetic.

• A portfolio showcasing high-quality UI/UX work and visual design.

• Experience with UX artifacts like flows, wireframes, and prototypes.

• Ability to use research and data to inform design decisions.

• Proven track record of delivering exceptional designs with a focus on the right details at each stage.

• Clear communication skills, both visual and written.

• Ability to navigate ambiguity and lead design efforts.

• CSS, front-end, and Webflow experience is a plus.

Why work at Phoenix?

• Impact & autonomy. You’ll work directly with our founders who understand the ups-and-downs of the business and you'll have a real opportunity to shape the future at Phoenix

• Rewarding Mission. We're delivering the best healthcare experience to Canadians across the country

• We are a small elite team in Downtown Toronto. We love the tight feedback loop of working together in the office. If you've missed that in-person office experience, and love sharing strongly held opinions of the best lunch spot nearby, this is the role for you

Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Thank you for your interest in joining the Phoenix team! While we are lucky to attract a high level of interest in each of our roles, only candidates selected for an interview will be contacted.