82% of small businesses fail due to poor management of cash flow. Our vision is to enable the advancement of Small and Medium-sized Businesses (SMBs) by developing the tools & insights they need to maximize their cash flow. Over 9,000 businesses and their finance teams trust Plooto to automate their financial processes so they can focus on reaching their true potential.

We are seeking a talented and driven BI&A Analyst to join our team and play a key role in optimizing our customer experience and sales efforts. As a BI&A Analyst focused on Customer Experience and Sales, you will be responsible for analyzing customer data, sales, customer support, identifying trends, and providing actionable insights to enhance the overall customer journey and drive adoption of our products and services. You will collaborate with cross-functional teams, including Experience, Sales, and BI&A, to align data models, develop reporting structures, and measure key performance indicators (KPIs) that impact customer satisfaction, retention, and growth. This is a critical role that requires a strong analytical mindset, a passion for customer-centricity, and the ability to translate data into meaningful business recommendations.

If you are looking to make a professional impact, look no further. Plooto is currently in hyper-growth mode, looking to 10x our customer base. Plooto is dramatically changing the payments space in North America. We have delivered an unrivalled product experience to fulfill a growing need in the SMB space. The biggest reason why SMBs close their doors is due to poor management of finances and cash flow. Plooto solves that problem! We have an extremely strong product-market fit with a massive opportunity ahead of us. We are backed by an experienced and diverse group of FinTech veterans. You will have the opportunity to make history and change the course of this sector for many years to come. Join Plooto and be a part of making history.