Job Description

What you’ll do

• Support end-to-end project delivery by assisting in planning, tracking, and execution across one or more implementation programs.

• Drive PMO activities such as maintaining project plans, status reports, dashboards, RAID logs (Risks, Assumptions, Issues, Dependencies), and governance documentation.

• Facilitate Agile ceremonies (as needed) and ensure adherence to delivery processes and standards.

• Coordinate across cross-functional, onshore/offshore, and partner teams to ensure alignment on timelines, deliverables, and dependencies.

• Track project progress, identify risks/issues, and proactively escalate to project leadership with recommended mitigation actions.

• Support governance forums, including preparation of reports, tracking action items, and ensuring timely follow-ups.

• Assist in financial tracking, forecasting, and reporting to support project and program-level visibility.

• Collaborate with teams to adopt standardized tools, templates, and AI-enabled methods to improve delivery efficiency.

• Ensure consistent communication and reporting to stakeholders, enabling transparency and informed decision-making.

What you’ll bring

Required:

• 6–8 years of overall experience, with relevant experience in PMO/project coordination within enterprise software or consulting environments.

• Good understanding of project lifecycle (initiate–plan–execute–close) and PMO governance practices.

• Experience supporting Agile delivery (Scrum or similar) and structured project management frameworks.

• Strong coordination and stakeholder management skills, with the ability to work across cross-functional and distributed teams.

• Proficiency with tools such as Jira or Rally, Confluence or SharePoint, and project tracking tools like Microsoft Project (or equivalent).

• Strong communication and organizational skills, with attention to detail in reporting and documentation.

• Understanding of enterprise software implementation concepts such as integration, testing, and deployment.

• Ability to leverage data and tools to track performance, improve reporting, and support continuous improvement initiatives.

Preferred:

• Experience in P&C insurance or financial services domain.

• Background in Professional Services or consulting environments.

• Exposure to PMO tools, reporting dashboards, and governance frameworks.

• Certification in PMP, PRINCE2, or Agile/Scrum (nice to have).

Your Impact

In this role, you will contribute to improving delivery predictability and operational efficiency by strengthening governance, tracking, and coordination across projects. You will play a key role in enabling project teams to deliver successfully while ensuring alignment with Professional Services goals and customer expectations.