Job Description

What you’ll do

• Lead end-to-end delivery of multiple enterprise-scale Guidewire implementation or transformation projects, from initiation through go-live and stabilization, ensuring predictable delivery on scope, schedule, budget, and defined business outcomes.

• Run Agile ceremonies (Sprint Planning, Backlog Refinement, Daily Scrums, Reviews, and Retrospectives) for one or more teams, coaching them to follow Guidewire’s delivery methodology and continuously improve ways of working.

• Own project governance: facilitate steering and working sessions, manage decision logs and action items, and drive effective escalation and resolution across customers, partners, and internal executives.

• Proactively manage scope, dependencies, risks, and issues—including partner and vendor contributions—developing and executing mitigation plans that protect value, timelines, and quality.

• Coordinate onshore/offshore resources across multiple geographies, aligning backlog, capacity, and release plans with Professional Services priorities

• Collaborate with Professional Services and Product teams to adopt new AI-enabled methods and automation that streamline delivery and deploy AI capabilities across Guidewire-led and partner-led projects.

• Manage commercial aspects of your projects, including forecasting, tracking financials and costs, and ensuring profitable, sustainable delivery that supports PS revenue, bookings growth, and margin targets.

• Maintain a strong customer focus, ensuring every engagement positions Guidewire as a trusted partner and contributes to our broader mission to transform how the world’s P&C insurers do business through cloud, analytics, and AI.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required

• 8 to 10 years of overall experience, including 3+ years of project management experience leading complex enterprise software implementation projects in a customer-facing role.

• Proven experience managing full project lifecycles (initiate–plan–execute–close), with hands-on ownership of scope, schedule, budget, quality, and stakeholder communication.

• Strong leadership skills with the ability to guide, influence, and motivate cross-functional and distributed teams (including partners) to achieve shared outcomes.

• Experience with Agile delivery (Scrum or similar) and structured project management practices (e.g., PMP, PRINCE2, or equivalent), including risk and issue management, governance, and change control.

• Excellent communication, facilitation, and negotiation skills, with the ability to translate complex technical concepts into clear, actionable insights for both business and IT stakeholders.

• Proficiency with tools such as Jira or Rally, Confluence or SharePoint, and project planning tools like Microsoft Project (or equivalent).

• Solid understanding of enterprise software implementation concepts, including integration, data migration, testing, and cutover, ideally within Java-based environments.

• Demonstrated ability to leverage AI and data-driven insights to drive innovation, improve productivity, and enable continuous improvement.

Preferred

• Experience in P&C insurance or related financial services domains.

• Background in Professional Services or consulting, including working closely with implementation partners and vendors.

• Experience applying Lean, Six Sigma, or similar continuous improvement approaches in delivery environments.

• Scrum Master or Agile-related certification.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field (or equivalent practical experience).

Your Impact

We believe in clarity and setting you up for success. In your first months, you will take ownership of one or more in-flight or new Guidewire implementation projects, building trust with customer sponsors, internal stakeholders, and partner teams while stabilizing delivery plans and governance. You will drive measurable improvements in delivery predictability, effort reduction, and time-to-value, contributing directly to Professional Services goals to cut implementation effort and time, scale AI-enabled services, and deliver a consistently excellent customer experience. As you grow in the role, your work will influence how customers experience Guidewire’s platform, how partners deliver with us, and how we continuously evolve our methodologies and AI-enabled practices to transform the way the world’s P&C insurers do business, reinforcing Guidewire’s leadership in cloud and AI-powered insurance technology.