Job Description

As a Business Analyst at Guidewire, your responsibilities will include:

• Providing context and perspective to the Product Owners and the Product Managers designing and prioritizing enhancements to our products.

• Research of insurance industry questions, including interpretation and summarization of insurance manuals, and publications from professional organisations or regulatory bodies.

• Helping implementation teams to understand and interpret the requirements provided by insurers.

• Being the insurance expert who can help customers, prospective customers, engineering, QA, support, sales, and other groups with questions.

• Eliciting, analysing, specifying, and validating the business needs of stakeholders, be they customers or end users.

• Collaborating with sponsors to determine feature scope and vision.

• Proposing solutions for representing Japanese content in Guidewire products, and identifying and communicating platform gaps where they exist.

• Creating sample policies, claims and other relevant data and validating test results to support application feature design.

• Acting as a subject matter expert on their line(s) of business for customers implementing Japanese local content.

• Documenting known issues and workaround for release notes.

• Participating in Guidewire events as a subject matter expert.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

• Showing an interest in leveraging new technologies, tools and methods to boost efficiency, accuracy, and decision-making when defining business requirements.

Must have Skills and Experiences:

• 5+ years of experience in the Japanese general insurance industry.

• 3+ years of experience on the IT side of the general insurance industry working as a subject matter expert or business analyst on a Japanese insurance implementation project.

• Subject matter expertise in Japanese property and casualty insurance.

• Technical capacity - you should feel comfortable with non-code technical artefacts that describe application configuration and be able to communicate with the engineering team on tactical technical decisions.

• Familiarity with Insurance modelling.

• Familiarity with modern, rules-based, configurable software applications.

• Ability to translate high level requirements into detailed product specifications.

• Ability to manage complex initiatives with limited supervision.

• Ability to take care of issues directly, firmly, and on time

• Exceptional written and oral communication skills.

• Good decision-making and analytical skills.

• Ability to excel in a team-oriented environment. Experience with agile software development is a plus.

• A real passion for Insurance, software systems and problem solving.

• Familiarity with one or more applications from Guidewire InsuranceSuite is desirable

• Demonstrated ability to embrace AI and apply it to your role as well as using data-driven insights to drive innovation, productivity, and continuous improvement.

Other requirements:

• Proficiency and Japanese, spoken and written, is required for this role. Company communications are in English

• Must have the right to live and work in Japan

• Willingness and availability to travel part of the time as needed