Job Description

Title: Senior Cloud Engineer
Location: India
Job Type: Hybrid
Employment Type: Full Time

Work Experience: 7-8 years

Business Technology (BizTech) provides the internal technology platforms that enable Guidewire to operate as the most efficient, trusted vertical SaaS company in P&C insurance.

The FY26 BizTech priorities emphasise agentic and GenAI enablement, operational excellence, data-driven decision-making, and excellent employee experience — all under a “One Global Team” mindset with speed, agility, and balanced risk and controls.

As a Senior Cloud Engineer in BizTech Infrastructure, you’ll be a key contributor to these priorities by building secure, reliable, and automated cloud platforms that internal teams depend on every day.

Guidewire’s culture values determination, collaboration, continuous improvement, and bravery, and we are committed to customer success and innovation across digital, core, analytics, and AI, all delivered as cloud services.

In this role, you’ll collaborate closely with security, engineering, finance, and product stakeholders to turn business goals into resilient cloud architectures and modern DevOps practices.

What You Will Do

Cloud Architecture & Engineering

• Design, build, and maintain production-grade cloud infrastructure on AWS and GCP to support BizTech platforms, internal applications, and integration services.

• Lead and participate in architecture reviews, define cloud reference architectures and standards, and guide teams toward highly available, scalable, and cost-efficient solutions.

• Partner with FinOps and BizTech leadership to optimize cloud spend, improve cost visibility, and support Guidewire’s goal of becoming the most efficient, trusted vertical SaaS company.

• Drive operational excellence by improving observability, reliability, and incident response for shared infrastructure and services, enabling fast, stable delivery of internal capabilities.

Infrastructure as Code & Platform Automation

• Own Infrastructure as Code (IaC) practices using tools such as Terraform, CloudFormation, or Pulumi, ensuring all infrastructure is version-controlled, testable, and reproducible.

• Build and maintain reusable IaC modules and blueprints aligned with BizTech and Security standards, enabling safe self-service provisioning for engineering teams.

• Implement policy-as-code to enforce security, compliance, and cost guardrails (for example, tagging standards, network controls, and role-based access controls).

• Develop automation and runbooks for common operational tasks, integrating with CI/CD pipelines and ITSM processes to reduce manual work and improve consistency.

DevOps & SecOps Toolchain Management

• Administer and evolve core engineering platforms such as Artifactory, GitHub, SonarQube, Snyk, and related services that support Guidewire’s product and BizTech engineering teams.

• Manage the full lifecycle for these platforms, including provisioning, configuration, scaling, upgrades, integrations, and decommissioning to ensure high availability and performance.

• Own role design, access models, and license utilization, balancing strong security controls with easy, productive developer experiences.

• Integrate these tools into CI/CD workflows and align them with BizTech’s operational excellence goals so teams can ship secure, quality software quickly and reliably.

Security & Vulnerability Management

• Partner with Security, Product Security, and BizTech application teams to identify, prioritize, and remediate cloud infrastructure and dependency vulnerabilities across environments.

• Embed security controls and checks into CI/CD pipelines, including infrastructure policy validation, code scanning, dependency and container scanning, and configuration compliance.

• Implement and maintain robust access controls, RBAC, and MFA integrations in collaboration with Security and Identity teams, supporting company-wide data governance and secure reporting initiatives.

• Contribute to improving Guidewire’s overall security posture by standardizing configurations, increasing automation and auditability, and adopting best practices aligned with recognized security frameworks.

AI‑Driven Automation & Modernization

• Apply AI and LLM‑based tools to accelerate infrastructure provisioning, environment management, incident troubleshooting, and vulnerability remediation, in support of BizTech’s Agentic Platform and GenAI enablement goals.

• Collaborate with BizTech’s citizen developer platform and engineering excellence initiatives to expose cloud and DevOps capabilities through safe, automated interfaces, agents, and APIs.

• Identify legacy or manual processes within cloud operations and tooling, and lead modernization efforts that leverage AI, event-driven automation, and standardized patterns to increase speed and reliability.

Stakeholder Collaboration & Communication

• Work closely with engineering, security, finance, and business stakeholders to translate requirements into pragmatic, well-governed cloud solutions that balance risk, cost, and agility.

• Communicate architectural decisions, tradeoffs, and platform roadmaps clearly to both technical and non‑technical audiences so that stakeholders understand impact and value.

• Create documentation, diagrams, and knowledge-sharing materials that help teams adopt and use BizTech platforms effectively, reducing onboarding time and support effort.

• Champion infrastructure and platform initiatives by articulating their business value in terms of reliability, security, developer productivity, and cost efficiency, contributing to BizTech’s vision of enabling Guidewire’s growth to $2B in revenue.

How You Will Contribute to Guidewire’s Mission

Guidewire transforms how P&C insurers do business by delivering a secure, reliable, and innovative cloud platform that combines digital, core, analytics, and AI capabilities.

As a Senior Cloud Engineer in BizTech, you will provide the internal cloud foundations and engineering toolchains that help our teams move faster, adopt AI responsibly, and operate with high security and reliability. Your work will directly support cross‑functional initiatives such as Revenue Cloud/OSM (Sunrise), GenAI enablement, secure data platforms, and self-service analytics that underpin Guidewire’s growth, operational excellence, and customer success.

What We’re Looking For

• Significant hands-on experience designing, building, and operating production workloads in AWS and/or GCP, including core services such as networking, IAM, storage, compute, and managed databases.

• Strong expertise in Infrastructure as Code (for example, Terraform) and Git-based workflows, including code review, testing, and deployment automation.

• Practical experience operating and integrating DevOps/SecOps platforms such as Artifactory, GitHub, SonarQube, Snyk, or similar tools, ideally in a multi-team or enterprise environment.

• Solid understanding of cloud security best practices, including RBAC, MFA, secrets management, network segmentation, encryption, and vulnerability management.

• Experience with CI/CD pipelines and automation technologies (for example, GitHub Actions, Jenkins, GitLab CI, or similar), and a track record of improving delivery speed and reliability.

• Familiarity with observability tooling (logs, metrics, traces) and SRE or operational excellence practices, such as SLIs/SLOs, post-incident reviews, and reliability engineering.

• Interest in or experience with applying AI or LLM tools to infrastructure, DevOps workflows, or security operations, and a desire to experiment and learn in this space.

• Ability to communicate clearly with engineers, product managers, security, finance, and business stakeholders, and to influence decisions using data, metrics, and well-structured reasoning.

• Growth mindset aligned with Guidewire’s culture of collaboration, continuous improvement, and bravery in tackling complex, high-impact problems at scale.

Guidewire is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and are committed to providing an inclusive, respectful workplace where everyone can do their best work.