Job Description

Responsibilities:

• Define and own Guidewire's enterprise AI architecture vision — establishing technical direction, design standards, and reference implementations across all BizTech AI initiatives.

• Architect and lead delivery of production AI systems: multi-agent orchestration platforms, RAG and GraphRAG knowledge systems, LLM-powered workflows, and enterprise context graph initiatives spanning all Systems of Record.

• Own the full-stack AI architecture — from AWS infrastructure and data pipelines (Kafka, Iceberg, dbt, pgvector) through LLM gateway design, agent orchestration (LangGraph or equivalent), and user interfaces.

• Help define enterprise AI security and governance standards — covering IAM, ABAC policy enforcement, PII handling, prompt injection defence, hallucination detection, and audit trail design for SOX and GDPR compliance.

• Lead complex, multi-team AI programs end to end — from stakeholder alignment and architectural design through delivery, adoption, and measured business outcomes across concurrent initiatives.

• Help drive technology evaluation and build-vs-buy decisions across the AI tooling portfolio

• Partner with Data Governance, Security, Legal, and Compliance teams to embed AI responsibly across the organisation.

• Mentor senior engineers and foster a culture of technical excellence, pragmatic innovation, and accountable delivery across the BizTech organization.

Required Skills and Experience:

• Bachelor's Degree in Computer Science, Engineering, or equivalent work experience.

• 12+ years in enterprise software architecture, with at least 2 years designing and delivering production AI/ML or LLM-based systems at scale.

• Proven track record leading large, complex enterprise AI programs — multi-year, multi-team initiatives with clear, measurable business outcomes.

• AWS expertise: Bedrock, EKS, Lambda, RDS, S3, Kinesis, IAM, VPC. AWS Solutions.

• Full-stack AI fluency: event ingestion and streaming pipelines, vector and graph databases, LLM orchestration and agent frameworks, API design, and front-end delivery.

• Experience with AI observability and evaluation — trace instrumentation, eval frameworks, and production monitoring (Datadog LLM Observability, LangSmith, or equivalent).

• iPaaS and integration architecture experience — Workato, MuleSoft, or equivalent for enterprise SoR integration and event-driven automation.

• 5+ years of technical leadership — mentoring senior engineers, driving architecture strategy, and managing cross-functional stakeholder relationships.

• Excellent communication and executive presence — able to present complex AI architecture decisions clearly to both engineering teams and senior business leadership.

• Demonstrated experience shipping Generative AI systems in production enterprise environments, with measurable impact on business outcomes.

The US base salary range for this full-time position is $132,000 - $198,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.