Job Description

Role Overview
We are looking for a UX Designer to join our PS – GDC Digital team in Kuala Lumpur. You’ll work as a core member of project teams, contributing to the design of intuitive, performant digital experiences for insurance customers, agents, and internal users on the Guidewire platform (including Jutro).

Your Role as a UX Designer

As a UX Designer, together with our colleagues, we strategically solve business realities and execute scalable solutions for enterprise and customer-facing applications. You will:

• Work independently but also at the direction of a Lead UX Architect

• Work collaboratively with Business Analysts (BA), customer, development and consultant teams to drive out designs that align to project/business objectives and are technically feasible

• Work with project team members to create compelling user experience in Figma following an Experience Led Design (ELD) process

• Document designs clearly to support a smooth design-to-dev handoff and collaborate closely with developers to ensure design accuracy.

• Craft and specify the user interface style and theme to production quality aligned to our customers brand working with design tokens

• Provide expert guidance to our customers on UX best practices and lead them towards user-centered solutions, communicate and advocate for our internal design standards and process to our customers to help them align with our practices

• Work in an Agile environment following the Scrum methodology

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What You’ll Bring

• Experience with design and collaborative tools like Figma, Miro, Photoshop, Microsoft Office, Google Workspace etc.

• Experience or knowledge of working with design systems and design tokens

• Fluent business English required; additional languages (e.g., Chinese, Japanese) are a plus

• Must demonstrate excellent organizational skills

• Keen attention to detail is required

• Have the ability to manage multiple tasks and projects

• Demonstrated ability to embrace emerging technologies—especially AI—and apply data-driven insights to drive innovation, productivity, and continuous improvement.

Preferred But Not Required

• Insurance domain knowledge and/or experience in financial services

• Strong relationship management skills

• Experience with any insurance carriers or technology implementation partners

• Knowledge or training in Design Thinking principles

Qualifications

• Bachelors or masters program in: Human-Computer Interaction, Industrial Design, User Experience Design, Design Thinking, or a field related to user experience design with an accredited college/university is preferred.

• 1-3 years of user experience design, interaction design, and user interface design in enterprise and complex business processes

What Makes You a Great Fit

You’ll thrive at Guidewire if you embody our core values:

• Collegiality: We work together as equals, value diverse opinions, and support one another.

• Integrity: We act with honesty and transparency in everything we do.

• Rationality: We favor thoughtful, data-driven decisions over assumptions or ego.

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