IT Manager

PulseMedica is seeking a dynamic IT Manager to lead our growing technology ecosystem. In this hands-on role, you’ll oversee our IT infrastructure, cybersecurity, and software systems—ensuring secure, efficient, and scalable operations across the organization. You’ll have the opportunity to shape PulseMedica’s technology landscape and directly contribute to our mission of transforming ophthalmic care through innovation.

About Us

PulseMedica, proudly Great Place to Work Certified for the third consecutive year, is a fast-growing, innovative medical device startup. We combine cutting-edge research, advanced technology, and production excellence to tackle ophthalmic diseases and disabilities. Our mission is to provide novel treatment options through state-of-the-art solutions, blending real-time classical computer vision, deep learning algorithms, 3D eye imaging, and high-precision laser surgery. With a commitment to revolutionizing ophthalmic treatments, we are dedicated to delivering exceptional outcomes that prevent blindness and disabilities caused by eye diseases. At PulseMedica, we foster a collaborative and supportive environment where talent thrives, and our team’s collective impact drives change in the field of eye care.

The Opportunity

The IT Manager will oversee the full lifecycle of PulseMedica’s IT infrastructure, software applications, and cybersecurity. This role is responsible for developing and maintaining a secure, scalable, and efficient IT environment, supporting business operations, research, and engineering initiatives.

The person will be responsible for:

• Lead PulseMedica’s IT infrastructure, software systems, and cybersecurity — from strategy and design to deployment, monitoring, and maintenance.
• Develop and maintain secure, efficient, and scalable cloud-based and on-prem infrastructure to support business, R&D, and machine learning operations.
• Identify IT risks and vulnerabilities, implement mitigation strategies, and establish policies that enhance operational efficiency and data protection.
• Manage IT assets, hardware, software licensing, and permissions, ensuring smooth onboarding/offboarding and system access for all employees.
• Oversee vendor relationships, service contracts, and third-party IT providers.
• Monitor and optimize the company’s technology stack, identifying opportunities to improve performance, reliability, and security.
• Provide reports and documentation to communicate technical outcomes and best practices to internal stakeholders.
• Support training, change management, and cross-team collaboration to ensure successful adoption of IT systems and initiatives.
• Act as the main point of contact for all IT-related matters and perform other duties as needed to advance organizational goals.
• Support CI/CD infrastructure by maintaining build machines, code repositories, and integration pipelines.
• Develop and maintain Cybersecurity Test Plan to meet cybersecurity requirements for regulatory bodies.
• Supporting Cybersecurity Verification and Validation activities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of progressive experience in IT management or systems administration, preferably in a startup, research, or technology-driven environment.
• Strong understanding of cloud infrastructure (AWS, Google Cloud, or Azure), networking, cybersecurity, and system integration.
• Experience implementing IT policies, governance frameworks, and risk management practices.
• Excellent problem-solving, analytical, and communication skills.
• Proven ability to manage multiple priorities and meet deadlines.
• High degree of professionalism, discretion, and accountability.
• Nice to have understanding of regulatory requirements.

Anticipated Start Date: as soon as a suitable candidate is found

Duration: Full time Permanent (40 hours per week)

Salary: Commensurate to experience and qualifications

Location: Edmonton (Onsite)

What you can expect from PulseMedica:

• Competitive compensation, health, dental and vision benefits and the option to participate in our employee stock option plan
• Free on-site gym
• A role that contributes to helping change people’s lives by enhancing their vision
• A unique opportunity to build, grow, and be part of a team that is going to revolutionize a multi-billion dollar industry
• Hybrid work
• Growth Opportunities
• Monthly team social events
• Working for a company that was recently Great Place to Work certified!

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives to apply for this position.