Business Unit: Rick Hansen Foundation Accessibility Certification (RHFAC)

Reports to: Sr. Director, Programs

Status: Full-time, Ongoing

Salary Range: $73,800.00 - $93,200.00 per year

Location: Richmond Office, Toronto Office, Hybrid or Remote in Canada

Founded on the legacy of Rick Hansen’s Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces and inspiring an inclusive society.

RHF values diversity in the community and the workplace. We are committed to building a diverse workforce representative of the communities we serve. We welcome applications from all qualified candidates including Indigenous peoples, individuals of all genders and sexual orientation, race, ethnic origin, disability, age, and religion and anyone living at the intersection of these identities.

RHF is a dynamic and rewarding place to work. Our success begins with our people. If you’re interested in being a part of our innovative team, we hope that you will consider this opportunity with us. If you do not meet the required education, experience and skills but have a combination of lived and professional experience, we encourage you to apply.

JOB SUMMARY

The Sr. Manager, Accessibility Certification (AC) is responsible for the operational delivery of the RHFAC program. This role is responsible for overseeing program implementation for ratings/certification, including expansion, continuous improvement, and special initiatives. As RHFAC expands nationally and internationally, the Sr. Manager, AC will play a pivotal role in strategy, scaling delivery and relationship management.

WORKING RELATIONSHIPS

The Sr. Manager, AC reports to the Sr. Director, Programs, and manages staff responsible for client services, outreach, and special initiatives. This role works closely with other RHFAC sub-units, the Marketing & Communications, Finance, and Resource Development teams. The Sr. Manager, AC cultivates strong relationships with clients, program participants, and external partners to support program objectives.

ALL STAFF: KEY ACCOUNTABILITIES

As an integral member of the RHF team and as expected of all staff, this position actively participates with:

• Strategy
• Inclusion, Diversity, Equity and Accessibility
• Values

1. We Collaborate Authentically
2. We Engage Respectfully
3. We Keep Our Promises

KEY ACCOUNTABILITIES

• Program Leadership & Delivery: Contribute to the strategic development of and lead the delivery of RHFAC rating/certification activities, including special initiatives such as challenges and grant programs. Oversee the design and implementation of program enhancements.
• People Management: Recruit and manage staff and contractors. Facilitate collaboration across RHF teams and major vendors.
• Relationship Management: Cultivate and manage relationships with industry, clients, and funders to support RHFAC growth both nationally and internationally.
• Marketing & Outreach: Support program growth in RHFAC by collaborating with Marketing & Communications on messaging, collateral, and storytelling. Plan outreach strategy and represent RHFAC at industry events and speaking engagements.
• Data, Reporting & Evaluation: Oversee and implement data management strategies, apply evaluation frameworks to assess program effectiveness, and report outcomes and impact for management, board and funders.
• Financial & Revenue: Manage program budgets, funding streams, and forecasts in collaboration with cross-functional teams. Oversee revenue operations, including proposal management.
• Systems & Operations: Maintain operational efficiency and oversee continuous improvement of processes, procedures and technology platforms related to RHFAC certification/ratings.
• Other Duties: Performs other related duties in keeping with the purpose and accountabilities of the job.

QUALIFICATIONS

An equivalent combination of education, experience and skills/behaviours will be considered.

Education:

• University degree in Business or Management, or an equivalent combination of education and experience. Master's degree an asset.

Experience/Knowledge:

• Minimum 7 years of program management experience, project planning, or other relevant experience.
• Strong experience in developing and leading teams.
• Strong experience in building relationships and partnerships to further strategic objectives.
• Experience in directing marketing/outreach strategies and overseeing execution.
• Experience and knowledge in financial planning and management.
• Experience in data management, evaluation and reporting.
• Experience in acquiring and maintaining web-based technology platforms.
• Advanced skills using Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, and other MS Apps) and a customer relationship management system such a Salesforce.
• Fluency in French, oral and written, an asset.
• Not-for-profit experience is an asset.
• Understanding and sensitivity of issues relating to people with disabilities an asset.

Skills/Behaviours:

• Strategic Vision: Understands and demonstrates long-term goals and develops and executes strategies to align program efforts with organizational objectives.
• Team Development: Mentors and empowers teams to grow, balancing hands-on guidance with the delegation of responsibilities and decision-making.
• Integrity & Accountability: Models ethical behaviour, builds trust by taking responsibility for outcomes, and sets high standards for performance and conduct.
• Effective Communication & Collaboration: Conveys complex information effectively both verbally and in writing, and promotes cross-unit collaboration.
• Project & Resource Management: Plans and manages multiple projects, priorities and resources efficiently, delivering results on time and within budget while optimizing processes.
• Financial & Risk Management: Balances budgets effectively, maximizes resource utilization, and mitigates risks.
• Problem-Solving, Adaptability & Decisive Action: Anticipates and resolves challenges, able to pivot strategies, making informed and confident decisions even under uncertainty or pressure.
• Customer-Centric & Innovation Orientation: Open to new ideas, encourages innovation to ensure solutions create value and meet user needs.
• Continuous Improvement & Data-Driven Decision-Making: Actively seeks opportunities to drive program growth and improvement, including staying current with industry trends, best practices, technology, tools, and performance trends.

HOW TO APPLY

If you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us.

Interested and qualified candidates can apply quoting competition #2025-08 by September 26, 2025. While we thank all applications for their interest, only short-listed candidates will be contacted.

*Please note: The Rick Hansen Foundation is committed to providing accommodations to candidates taking part in all aspects of the selection process. Please let us know if you require a specific accommodation (i.e. virtual/web based interview, flexible scheduling, accessibility needs), so that arrangements can be made for the appropriate accommodations to be in place.