Operations Coordinator
True Sky
Overview
True Sky Inc. develops, sells, implements, and supports enterprise-level Corporate Performance Management (CPM) software. We are seeking a highly organized and proactive Operations Coordinator to support our growing team. This role provides essential administrative and operational support, enabling senior leadership and delivery teams to focus on strategic initiatives and revenue-generating activities. If you thrive in a fast-paced environment and enjoy keeping processes running smoothly, this is an exciting opportunity to make a direct impact on our company’s growth and customer success. This is a fully remote job.
Key Responsibilities
- Manage scheduling, coordination, and general operational support for projects, client meetings, and internal activities.
- Maintain CRM data, track renewals, and prepare reports for leadership.
- Manage documentation and templates, including customer-facing materials, contracts, and internal operational templates.
- Oversee contracts, agreements, and related documentation to ensure accuracy and compliance.
- Manage billing, invoicing, and renewal processes, including follow-up on outstanding items.
- Support marketing and partner programs at an operational level.
- Own and monitor the support portal, ensuring tickets are tracked and recurring concerns are flagged.
Required Skills & Attributes:
- Highly organized with exceptional attention to detail.
- Strong administrative, CRM, and reporting skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Excellent communication and collaboration skills.
- Experience with operational support, contract management, or billing is a plus.
Perks and Other Notes
- Remote work
- Training and support provided
- Eligible for benefits after 3 months
- Monthly cellphone allowance
- Work for a growing company and have the opportunity for career progression
To apply for this job, please email your resume and cover letter to Stephanie Assaad sassaad@truesky.com.