Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Site: Toronto Rehabilitation Institute – University Centre
Department: Geriatrics, MSK, and Multisystem Rehab
Reports to: Manager, Allied Health
Hours: 37.5 hours per week
Salary: To commensurate with experience and consistent with UHN compensation policy
Shifts: Days
Status: Permanent Full-Time
Closing Date: October 17, 2025

As an integral member of the Allied Health Team at UHN, the Operations Lead, Allied Health works in support of and in collaboration with the Allied Health (physiotherapy, occupational therapy, speech-language pathology, registered dietitian, therapeutic recreation, and social work) clinical team to provide leadership and direction for services.

Duties:

• Maintaining responsibility for the effective and efficient management of the Allied Health Team
• Providing coaching, mentorship, leadership, and direction to the inter-professional and administrative team
• Assuming responsibility for the effective management of patient care and quality
• Managing and developing human resources, including assisting in recruitment, interviewing, and hiring, and providing department orientation, in addition to performance evaluations
• Deploys staff to ensure optimal coverage at all times. Develops strategic plans to optimize utilization of resources
• Performing financial management responsibilities in collaboration with the financial manager/management team
• Performing corporate management responsibilities
• Supports organizational strategies and initiatives (i.e. staff satisfaction) for the development of a motivated and cohesive team who can effectively meet program/service requirements
• Performing cross-functional duties, as assigned or requested; performing other duties consistent to the job classification, as required
• The Operations Lead, Allied Health will have to work closely with the Allied Heath Manager

Qualifications

• At minimum, completion of a master’s degree in a regulated health profession or recognized equivalent required.
• At minimum, over 4 years of practical and related experience required
• Experience in a rehabilitation environment
• Membership in good standing with a Regulated Allied Health Professional College
• Demonstrates strong leadership and motivational skills.
• Adapts to and implements change and facilitates its acceptance by others
• Working knowledge of computers, preferably Microsoft Office and Outlook applications.
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Has knowledge of UHN and/or departmental policies, procedures & protocols.
• Has knowledge of applicable legislation affecting human resources (i.e. Human Rights, Employment Standards Act, Occupational Health & Safety Act, etc.)
• Has knowledge of collaborative networks and integrated health systems
• Excellent recognizing, analyzing and resolving problems skills.
• Excellent decision making skills with the ability to form/defend independent judgment and to use good judgment in assessing difficult situations.
• Excellent negotiation skills
• Excellent skills relating to service orientation, anticipating, recognizing and meeting customer needs required.
• Ability to work in a self directed manner
• Demonstrated commitment to continuing education
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance with UHN standards
• Exercise initiative and good judgment with ability to multi-task
• Effective organizational, interpersonal and communication skills
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.