Company Description

Position: Receptionist
Department: Facilities
Status: Permanent Part-Time
Site: The Michener Institute
Salary: $20.71 - $25.89 per hour (commensurate with experience)
Hours: 22.5 hours per week
Vacancies: 1

The Michener Institute of Education at UHN is Canada’s only post-secondary institution devoted exclusively to healthcare professions, offering full-time, part-time and continuing education programs. For more than 65 years, Michener has prepared generations of professionals for applied health careers and responded to emerging health system priorities. We’re uniquely situated within University Health Network (UHN) in downtown Toronto, one of the largest and most highly ranked hospital systems in Canada and internationally. Our curriculum is informed by cutting-edge research and clinical innovations, giving Michener graduates an advantage as they begin their careers. At Michener, we make healthcare happen.

If you want to work with a team of professionals dedicated to the advancement of applied health sciences to enhance the health of individuals and communities in Ontario and beyond, we encourage you to apply for the Receptionist position with The Michener Institute.

Job Description

Reporting to the Director of Facilities, the Receptionist will provide reception coverage and all related duties to the Michener Institute.

Responsibilities:

• Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
• Directs visitors by maintaining employee and department directories, giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Field questions regarding facilities related concerns, document requests into the work order program and dispatch work accordingly.
• Coordinate building door sign program, taxi chit program, building phone list and internal key list.
• Other duties as assigned

Qualifications

• 1 to 3 years experience in customer service environment
• Excellent communication and interpersonal skills with a strong customer/student focus
• Strong organizational skills
• Experience with Microsoft Office
• Excellent written communication skills
• Ability to multi-task and work under pressure
• Ability to work independently as well as in a team environment
• Good judgment and independent decision-making skills
• Satisfactory Canadian Police Clearance document required upon hire

Additional Information

Why join Michener?

Working at The Michener Institute means that you are building a career alongside some of the most talented and inspiring healthcare professionals and educators in Canada. Michener is integrated with UHN, Canada’s #1 hospital and the world’s #1 publicly funded hospital, and offers a wide range of benefits, programs and perks, allowing you to find value where it matters most to you now and throughout your career at Michener.

• Extended Health Care (including paramedical) coverage
• Dental coverage
• Employee Assistance Program
• Disability and Life Insurance
• Maternity and Parental Leave Top-Up
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Professional Development funding for courses, conferences, seminars, and textbooks
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gym, etc.)

Closing Date: Until Filled

Qualified applicants are invited to submit a detailed resume and cover letter.

For further information on The Michener Institute, please visit our website at www.michener.ca.

The Michener Institute is publicly funded by the Ministry of health and is a respectful, caring and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity.

We offer accommodation for applicants with disabilities during the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

While we thank all applicants only those selected for an interview will be contacted.