Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of Vacancies: 1
Site: Atrium on Bay
Department: RSS Innovation Cores
Reports to: Manager
Hours: 37.5 hours per week
Shifts: Days
Status: Temporary Full-Time (1 Year Maternity Leave Coverage)
Closing Date: November 28, 2025

**PLEASE NOTE: This is not an IT based role. **

Position Summary

As a member of the Research and Innovation Cores operations team, reporting to the Manager. the Business Analyst position supports business development efforts as well as the implementation of tools and resources that enable effective and harmonized business operations. The Business Analyst is responsible for supporting achievement of business development goals and for project managing assigned programs of work.

Duties

Project Management accountabilities

• Coordinates resources, tools and people, as assigned, throughout the entire project lifecycle while tracking roadblocks and monitoring, and reporting progress.
• Prepares project plan and timelines including critical paths, milestones and associated reports.
• Monitors project outcomes, identifies risks and proposes solutions to mitigate risks.
• Conducts validation exercises to properly manage changes in project scope, schedule and costs.
• Coordinates cross-disciplinary teams to ensure parties are on track with project requirements to ensure flawless execution of projects.
• Coordinate the development of manuals, guidance documents and other relevant documents.
• Creates and maintain project documentation and prepare project outlines, objective, summaries, presentation slides, product demos, charters and other documents throughout the entire project life cycle.
• Reports and escalate to management as needed.

Business Operations accountabilities

• Acts as subject-matter-expert on the utilization and implementation of business tools, as assigned.
• Collects, maintains and analyzes data and recommend necessary adjustments to ensure business tools generate reliable outcomes.
• Coordinates the necessary steps to ensure business operations are delivered according to established operational standards.
• Liaise with team members, as necessary, to timely address stakeholder’s service needs.
• Prepares regular reports relevant assigned business tools and activities
• Identifies gaps and proposes relevant solutions.
• Prepares briefing notes, workflows and presentations.
• Attends meetings and prepares minutes and follow-ups on actions.
• Reports and escalate to management as needed.

Other Responsibilities

• Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.
• Participates and contributes on assigned project teams or committees by assisting in the development of guidelines, processes and operational standards.
• Assist teams in defining tactics to attract clients, generating leads and expanding client base.
• Coordinate activities ensuring quality content is part of all forms of marketing including but not limited to social media marketing.
• Prepare marketing materials and communication files, as assigned (documents, presentation slides, web-based tools, brochures, fact sheets).
• Provides assistance and / or training to designated staff members.
• Plans meetings and events by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments
• Ensures work is completed accurately within established deadlines and that it is consistent with UHN policies.
• Recognizes when a decision is required or a problem exists and follows established decision authority or standard problem-solving procedures.
• Provides solutions to a variety of problems that are encountered under normal business activity.
• Assist team members in the review of project outcomes and operational issues.
• Uses alternative methods or resources for getting routine work done when temporary obstacles arise.
• Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner.

Qualifications

• At minimum, completion of a Bachelor’s degree related to business administration, business operations, commerce or recognized equivalent required.
• Project planning, management and implementation experience required
• Over 3 years and up to and including 4 years of practical related experience and/or 1.5 on-the-job training preferred.
• Outstanding interpersonal skills
• Able to multi-task
• Good judgment, discretion
• Ability to problem solve and know when to escalate
• Good written and verbal communications skills
• Proficiency in Microsoft applications
• Business development experience

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.