Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Multi Organ Transplant
Reports to: Manager
Wage Range: $25.56 - $31.95 per hour.
Hours: 37.5 Hours per Week
Shifts: Monday to Friday, 7 AM-3PM or 8AM-4PM, Day Shifts
Status: Permanent Full-Time
Closing Date: January 30, 2026

Duties:

• Serve as the primary support person to the Program Medical Director of the Ajmera Transplant Centre and support transplant center activities
• Exercise considerable judgment and have independence in providing administrative support;
• Work proactively using critical thinking, accurate processing of information and self-directed follow through on any outstanding items.
• Possess an in-depth knowledge of the physician’s preferences to be able to effectively plan their schedule and organize their daily activities
• Overall responsibility is to ensure that all work from this office is deftly managed by being focused on effectively and efficiently managing constantly changing priorities related to a busy clinical and administrative practice, calendar and schedule management, room bookings, and effective communication with all relevant parties
• Interact with senior management across multiple sites and interface with patients, learners and trainees
• Communicating effectively with patients, families, staff, external care providers and the public
• Answering telephones, emails, and secure messages in EPIC system, and responding to enquiries and redirect as needed
• Coordinating and scheduling of patient clinics, scheduled dates and ad hoc duties as required
• Maintaining an up to date CV for the Director
• Performing financial tasks such as submitting clinical billings, invoices, receipts, expense transfers, opening new cost centers, completing purchase orders.
• Banking for accounts including SRF cheques and keeping up to date spreadsheet
• Organizing on boarding of new staff and complete forms in Service Portal, obtain
• Organizing catering for events
• Preparing and Distributing call schedules security badges

Qualifications

• Completion of Grade XII or recognized equivalent
• Completion of a recognized medical office or business administration program at the diploma level
• Two (2) years related administrative assistant support experience required
• Previous on-the-job computer/word-processing, database and spreadsheet software experience; solid experience in a Microsoft Office environment particularly with Outlook, Word, Excel and PowerPoint
• Experience working in a health care environment an asset
• Excellent organizational and time management skills
• Excellent team player
• Very good interpersonal and customer service skills
• Very good verbal and written communications skills
• Comprehensive knowledge of health care, organizational/office practices, procedures and standards
• Ability to produce high quality work in accordance with Hospital standards required
• Ability to maintain confidentiality required
• Ability to work well under pressure and use good judgment in assessing difficult situations required
• Knowledge of medical terminology an asset
• Ensuring invoice payment and office account management (research and billings)
• Ability to manage a number of competing priorities at once and track all tasks to completion

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.