Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN Medical Solutions at UHN

UHN Medical Solutions is a division of Altum Health focused on commercial revenue generation. It includes a number of revenue generating programs for UHN, including the UHN International Patient Program, Patient Ambassador Program, Virtual Urgent Care Services, and other private pay patient services. UHN Medical Solutions supports UHN’s Vision of a Healthier World while generating ancillary revenue that is reinvested back into UHN for the benefit of OHIP patients and Ontario health system stakeholders.

Job Description

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: New
Site: Krembil Discovery Tower, Toronto Western Hospital
Department: UHN Medical Solutions
Reports to: Senior Program Manager
Salary Range: $98,738 - $123,422 per annum
Hours: 37.5 Hours Per Week
Shifts: Monday - Friday
Status: Permanent Full-time
Closing Date: March 6, 2026

POSITION SUMMARY:

The Project Manager position reports to the Senior Program Manager, UHN Medical Solutions and will be responsible for supporting program expansion and development of new business lines for UHN Medical Solutions.

We are looking for a talented and passionate individual to work alongside the leadership team as we expand and sustain integrated models of care.

This role will have a breadth of experience in delivering transformative care solutions to a variety of stakeholders through planning and leading teams through all phases of the project lifecycle. The Project Manager should have strong change management and facilitation skills, be able to navigate ambiguity with ease, and find clarity for the team.

Strong organizational, analytical and communication skills are essential to coordinate with various stakeholders and drive project success. The successful candidate will be highly effective at planning, implementing and delivering projects within an inter-disciplinary team environment.

RESPONSIBILTIES INCLUDE:

• Lead large scope projects throughout project life cycle, managing multiple projects and priorities concurrently with the ability to reshuffle priorities as they shift with guidance and collaboration with Senior Program Manager
• Manage project activities related to scope, schedule, resources, communications, risk, financial budget and development of resulting project documentation
• Establish detailed project plan to articulate time, budget, resources, scope and risks in projects
• Successfully plan, implement and deliver projects within an inter-disciplinary team environment
• Apply change management and communication strategies to multiple stakeholders and organizations throughout projects
• Handle unusually complex problems and provides highly innovative and creative solutions that will achieve quality and work process improvements
• Stay up to date on industry news in order to support the development of business case and new project proposals
• Manage risks by balancing scope/quality/deadlines, taking early action to resolve problems, and escalate risks in a timely and concise manner to Senior Program Manager with proposed solutions for discussion
• Demonstrate an excellent ability to summarize key information in a succinct way to foster collaboration, overcome barriers, and optimize complex workflows
• Develop and present material (e.g. business cases, meeting decks, status reports) for review and informational purposes using excellent written, verbal and visual communication skills, with the ability to express complex technical concepts effectively
• Work in a self-directed manner, ensuring successful completion of milestones, objectives, deliverables and achieving long-term desired results

Qualifications

• Minimum 5+ years of project management experience or equivalent is required
• Experience with project planning, implementation and developing business cases and briefing notes
• Experience in developing and executing communications, engagement and adoption plans (e.g., stakeholder analysis, communication strategies and tactics, awareness campaigns, gathering user feedback)
• Experience with marketing, insurance, private pay, and commercial partnerships preferred
• Strong presentation, writing, stakeholder engagement skills
• Bachelor’s Degree in Health Informatics, Engineering, Business Administration or related discipline from an accredited institution is required
• Master’s degree in Health/Hospital Administration, Business Administration or related field is preferred;
• Project Management Professional (PMP) designation and Change Management Certification preferred

SKILLS:

• Excellent ability to anticipate and analyze risks and issues, explore alternatives, develop appropriate recommendations with project, clinical and technical teams and present issues to senior leadership;
• Strong tactical and critical strategic thinking ability
• Proven ability to adapt to a fast-paced, dynamic project environment
• Ability to independently manage multiple projects, prioritize multiple conflicting priorities
• Demonstrated proficiency in qualitative and quantitative data analytics including experience with developing data reports, charts and diagrams and balanced scorecards
• Self-directed, with ability to produce high quality reports within tight timelines
• Demonstrated proficiency in project management software (e.g., MS Project, MS Visio, MS Office)

Additional Information

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.