Manager, Quality & Practice
University Health Network
Quality Assurance
Toronto, ON, Canada
Posted on May 6, 2026
Company Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca
Job Description
Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Medical Imaging
Reports to: Senior Director, Medical Imaging
Salary: $109,162 – $159,162 annual
Hours: 37.5 hours per week
Shifts: Days
Status: Temporary Full Time (2 years)
Closing Date: May 24, 2026
Position Summary
As an integral leadership member of Medical Imaging leadership team, the Manager, Quality & Practice is accountable for facilitating staff participation in learning, development and quality improvement initiatives to enhance the goals of the Medical Imaging department.
Working together with department leaders, the Manager develops, implements, and manages short- and long-term plans which support and advance strategic priorities of the Medical Imaging department and TeamUHN.
This post focuses on patient safety and quality, use of technology to enable care, teaching, and research. This position serves to develop and motivate a cohesive team and assist in identifying and supporting educational strategies to enhance staff knowledge with respect to professional practice and patient care.
Duties
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca
Job Description
Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Medical Imaging
Reports to: Senior Director, Medical Imaging
Salary: $109,162 – $159,162 annual
Hours: 37.5 hours per week
Shifts: Days
Status: Temporary Full Time (2 years)
Closing Date: May 24, 2026
Position Summary
As an integral leadership member of Medical Imaging leadership team, the Manager, Quality & Practice is accountable for facilitating staff participation in learning, development and quality improvement initiatives to enhance the goals of the Medical Imaging department.
Working together with department leaders, the Manager develops, implements, and manages short- and long-term plans which support and advance strategic priorities of the Medical Imaging department and TeamUHN.
This post focuses on patient safety and quality, use of technology to enable care, teaching, and research. This position serves to develop and motivate a cohesive team and assist in identifying and supporting educational strategies to enhance staff knowledge with respect to professional practice and patient care.
Duties
- Manage the development, implementation, evaluation and maintenance of quality improvement initiatives which are in alignment with established UHN standards and Program priorities
- Collaborate with program leadership to ensure that an appropriate quality program, along with quality improvement indicators and measurement tools tailored to the department’s needs, is designed and implemented
- Facilitate educational strategies and actively participates in the coordination and/or delivery of education sessions/seminars
- Lead organizational strategies and initiatives, i.e. patient satisfaction, accreditation etc. and manages the development and implementation of departmental quality improvement processes
- Develop, implement, and manage short and long-term strategic priorities and quality improvement initiatives in Medical Imaging and TeamUHN
- Collaborate with program practice and operational leadership in the development of models of care that align with patient care requirements and in response to changing system requirements
- Evaluate current and future practices based on health care trends, changing patient demographics, and care requirements to implement-revised processes and practices in conjunction with local, regional, and national standards and guidelines
- Monitor changing priorities, trends, legislative requirements and/or other internal and external emerging issues and analyzes the potential impact on departmental goals, priorities and activities. Recommend and/or implements appropriate strategies to achieve desired results
- Initiate and develop respectful and collaborative working relationships internally and externally
- Completion of a Masters degree in a business, public health, health administration, or equivalent
- Experience working in a hospital or healthcare environment
- In-depth knowledge of the Medical Imaging field
- 10 years experience in leadership roles
- Experience working with personnel at senior levels
- Completion of a recognized program in a medical imaging discipline, preferred
- Membership with appropriate professional body, preferred
- Ability to use good judgment in assessing difficult situations
- Ability to take a creative and proactive approach to problem recognition, solving and conflict resolution
- Excellent team building, management and strategic planning skills
- Excellent problem recognition and problem solving-skills
- Excellent organizational and time management skills
- Effective interpersonal and communication skills
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.